Sample Complaint Letter for Poor Customer Service

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COMPLAINT LETTER FOR POOR CUSTOMER SERVICE

[DATE]

Dear [RECIPIENT NAME],

I am writing to you regarding the issue I faced about your restaurant’s poor customer service that I and my family received on [DATE 1].

It is disappointing to experience such an incompetent and insensitive service while eating at a highly regarded restaurant. The staff of your restaurant made us wait for a long time just to take our order. [DETAIL]. Additionally, the servers seem to be condescending and impolite. I believe that you should be made aware of your employees’ actions.

I hope that you will look into the matter quickly and make sure to prevent the incident from happening again.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]