Sample Complaint Letter About Bad Customer Service

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COMPLAINT LETTER ABOUT BAD CUSTOMER SERVICE

[DATE]

Dear [RECIPIENT NAME],

I am writing to voice out a bad experience I had regarding the dismal customer service of [YOUR COMPANY NAME] on [DATE 1] while I was [DETAIL].

I have witnessed your employee, [EMPLOYEE NAME], behave in such a disrespectful manner toward your company’s clientele. Specifically, your employee [REASON]. I was disappointed to have been treated in such a way by a staff member of such an esteemed company.

This is why it is with concern that I report this incident on bad customer service and I hope that the company responds with an acceptable solution to ensure that this incident does not happen again.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]