Ensure that you’re well-informed about what’s happening inside a phone conversation between agents and customers by having a well-detailed call center report. This document allows for many things such as preventing fraud, improve call handling among agents, keep track of productivity, attendance, and many more. While reports may seem intimidating for one to make, you can make it easier using our easy to edit and user-friendly templates.
Start by choosing the right template from our extensive library of professionally written report templates. You can record and log in escalations, resolutions, and average call handling times with these reports. What’s more, graphs, sheets, and charts can be incorporated easily into your report content when you need statistics to back up your data and findings. And whether it’s for telesales, telemarketing, customer, and technical support, our site and its extensive library always have the right template for you.
Whether it’s for your daily, weekly, or monthly report, choose the right template that you need. Add your company’s personality and characteristics by using your brand colors, logo, and fonts. Save and store it in a file format that you trust (Google Docs, Word, PDF, Apple Pages, etc.) and have them printed later for immediate use. You can always shape, form, and mold these templates however you want them, anytime and anywhere, at your convenience. Our professionally written report templates (as well as all of our templates) are at your full disposal once you’ve downloaded them, so go ahead and subscribe now!
